Hearing Aid Repairs and Parts
At Hearing & Audiology, we stock parts from all the major hearing aid manufacturers, including Unitron, Phonak, Oticon, Starkey, Signia, and Widex. We stock these parts at our Subiaco, Duncraig, Manning, and Geraldton clinics.
We can perform simple repairs on-site at any of our clinics. This includes cleaning your hearing aids, as well as replacing wax guards, tubing, domes, receiver wires, and microphone covers. If you require a more serious repair, we can send your hearing aids to the manufacturer. We can provide an estimate quote for you prior to the commencement of any repairs, so you know exactly how much you will be charged. Most hearing aids purchased in Australia have a three year warranty. If your aids are under warranty, most repairs are covered.
We also stock a range of hearing aid parts, including batteries, wax guards, domes, and cleaning tools. If you cannot visit one of our hearing clinics, we can post out parts to you (charges may apply).
Hearing Aid Adjustments
Hearing aids are precision instruments. They are programmed to match your unique hearing loss and listening needs.
Over time, your hearing can change. For this reason, we recommend an annual hearing assessment to monitor your hearing levels, and adjust your hearing aids accordingly. If you have noticed that your hearing aids are not functioning as well as previously, click here to book an appointment to have your hearing aids checked and adjusted.
Hearing Aid Servicing
Hearing aids require regular servicing to ensure they are functioning correctly. We recommend having your hearing aids serviced annually, which can be done at the same time as your annual hearing review. We also recommend sending your hearing aids for a service before their warranty ends for a complimentary manufacturer’s service. Just drop your hearing aids into your nearest Hearing & Audiology clinic, and we will send them away for you. If you require loan aids, please call ahead to make an appointment, so this can be arranged for you.
What Hearing Aids Can We Repair, Service or Adjust?
We repair, service, and adjust hearing aids from all the major hearing aid manufacturers. All new hearing aids purchased from Hearing & Audiology come with a three year manufacturer’s warranty. If you purchased your hearing aids in Australia from another provider, we can still help. Repair and re-programming fees may apply.
If you bought your hearing aids overseas (in person or online) we will endeavour to help you. Not all hearing aids purchased outside of Australia are compatible with our equipment or software, and often these aids have shorter warranties than Australian bought aids.
In order for us to assist you, we will need the serial number of your devices so we can check our software is compatible with them. Due to the time and risk involved, if your hearing aids require adjustment, repair, or reprogramming, fees will apply and you will be liable for damages to equipment caused by your hearing aids.