Free Hearing Services for Pensioners & Veterans

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Hearing and Audiology offers the best in hearing care and audiological services. We are accredited by the Commonwealth Hearing Services Program to provide free and government-subsidised hearing services for both Pensioners and Veterans who require hearing assessments and hearing loss treatment. This includes access to complementary accessories for the TV and for use in noisy environments for eligible DVA clients.

How to Know If You’re Eligible

Australian citizens and permanent residents are eligible for the Hearing Services Program if they are an Australian Pensioner or Veteran. Due to the National Disability Insurance Scheme’s introduction we cannot give a complete list of the types of Australian Pension Holders eligible for free hearing services. If you think the above applies to you please call us on (08) 9388 8003 and we can instantly check your eligibility over the phone, all you need is your CRN Number found on your Pensioner Card. It’s that easy. You can also fill out the form at the end of this page and we will contact you.

How to Register

Once we have checked your eligibility we can register you for the scheme over the phone and book you an appointment.

What Free Hearing Services Are You Entitled To?

You are entitled to a free hearing test every year. If you have a diagnosed hearing loss you are also entitled to free hearing aids and hearing aid support. For a small yearly fee, called batteries and maintenance, you are also entitled to free hearing aid repairs and free batteries.

If you want a hearing aid that has additional features to the free hearing aids available under the Hearing Services Program then you are able to buy that hearing aid as a ‘Top-Up Aid’. This means the Hearing Services Program pays a contribution and you pay the rest. If you have private health insurance which includes hearing aids, you are also eligible for a rebate on any payment you make. The decision to buy a ‘Top-Up Aid’ is entirely yours, and we only recommend this option if you need the additional features and can afford the cost. Do not feel pressured into paying for a hearing aid if you do not understand why you need to upgrade, you are entitled to a free hearing aid and this may be perfectly suitable for your hearing needs. Please feel free to speak with us about this option, we are always happy to help.

If you were previously fitted with hearing aids under the Hearing Services Program then you are eligible for new hearing aids after 5 years. We strongly recommend you update your hearing aids after 5 years, as technology is constantly evolving and the benefits from new hearing aids can be enormous.

Book An Appointment

For more information about our hearing healthcare services, please call (08) 9388 8003 or book online using the form below. We conduct the tests at our Perth based clinics, located in Subiaco and Duncraig, as well as at our Geraldton clinic.

What should I do now?

Please call (08) 9388 8003 with your Pensioner Card Number and doctor’s name and we can begin registering you over the phone. You can also fill out the form below and we will contact you to arrange your free hearing services.

If you have any questions or would like more information about our hearing healthcare services, please call (08) 9388 8003.

WHAT MAKES US DIFFERENT

Why Choose Us

Comfort & Satisfaction

No matter what your age or lifestyle, we offer precise hearing aid fittings and programming for comfort and satisfaction, tailored to you

Industry Leaders

We lead the industry in hearing support, with personalised treatment plans achieving a 97% success rate

Highly Experienced

With over 39 years of experience, we're deeply committed to enhancing your hearing and overall wellbeing.

Accurate Diagnosis

We're dedicated to empowering you with the best and latest information so you can make the most informed decision

State of the Art Hearing Aid Solutions

As the longest running private clinic, our established relationships with top hearing aid suppliers ensures you receive the latest cutting-edge products at an affordable price

Local Hearing Specialists

We're a locally owned business with internationally accredited hearing professionals. Proudly serving the WA community since 1985

100% Customised Service

We offer customised care for all ages with service that is tailored to your unique individual needs

Free Hearing Services for Pensioners & Veterans

We offer free and subsidised services for Pensioners and Veterans and are Commonwealth Hearing Services Program accredited.

Testimonials

What Our Valued Clients Say About Us

Wonderful, helpful and friendly staff. Everything was explained very well. They’re happy to follow up if need be and the hearing aids have changed my life (and the wife’s as well). Life is much more enjoyable. I can hear the TV better without it being up really loud, and I can keep up with conversations. Thank you 🙏🏻 Ralph

Frances Gould
29 October 2023

Helpful and friendly staff.

Peter Charles
29 April 2021

Very professional and friendly staff and service. Recommend Hearing and Audiology very highly.

Jennifer Pritchard
29 April 2019
I have been a client of Hearing & Audiology for about 10 years and in that time have purchased two sets of hearing aids from them. Mostly Gabe has attended to me but so too have Tina and Chantal on occasion. I have experienced only outstanding quality and professional service from all, including Julie at Reception. Gabe always goes the extra mile and his dedication and professionalism is unequivocally commended.

Alan Simon
29 April 2019

Love the Subiaco one. They are sooo helpful and attentive staff!! 💪🏻

Chevron
29 April 2023

I have found Hearing and Audiology staff very professional, friendly and experienced who all provide exceptional service especially Zoe who has been very informative and helpful in choosing the correct hearing aids for me. I highly recommend Hearing and Audiology.

Peter Nicholls
29 April 2019